Rock Exotica has issued a recall notice on all 1.1” Omni Block Pulleys and associated variants manufactured from February 2020 through October 2022.
Rock Exotica is also issuing an inspection notice for all Omni Block style pulleys made from 2018 through October 2022. Please read the official notice here: P54_Recall_Inspection_Notice_Public_A.pdf
If you need to initiate a recall please send us an email HERE and we will facilitate the process for you.
If you have any questions about the recall notice, please contact us at Southern Cross Equipment HERE or to Rock Exotica direct at firstname.lastname@example.org .
We apologise for any inconvenience this may cause. We will follow up with emails and posts to social media with any updates to the recall and our ongoing response to it.
To Initiate Your Return
To initiate the return process please email HERE and we will facilitate the process for you.
Thank you for your understanding and patience.